Frequently Asked Questions
It is likely that the bus is already sold out for that date. Make sure to call to be put on a wait list, as people do cancel!
Yes, you can find the “transportation only” rate here. To book this, go to our Book Now page and on step 5: Lift Tickets, select the option “pick and choose”. Here you may un-check the required lift tickets for each person. We offer a discounted transportation only rate for seasons pass holders and Marmot Escape Card holders. To book the discounted transport only rate for seasons pass holders and Marmot Escape Card holders, you must call the office.
MagicBus to Marmot Basin departs from the Main Entrance of the Edmonton Inn at 11834 Kingsway Ave. Parking is free, but take the necessary precautions to keep your vehicle safe. (MagicBus Tours is not responsible for lost or stolen items)
During the booking process at the step where you select your depart or return date, hover your mouse over the desired day and the number that shows up is the number of remaining seats. (This only works on a computer, not mobile) You may also call the office during hours of operation.
We offer a discounted transportation only rate for Marmot Escape Card holders. To book this discounted transport only rate, you must call the office at 780-478-0429.
Overnight & Weekender FAQs
General/All Tour FAQs
MagicBus Tours provides exclusive day trip service to Marmot Basin throughout the winter season. We also do a variety of annual trips called “Weekenders” to many other resorts. If you wish to ski elsewhere or during another date, we can produce a custom group tour for you to fit your needs for 40 or more people.
Yes, we can pick you up in Hinton if you are going to Marmot Basin. Please change your pickup/drop-off location category in the online booking form. If you are going on a Weekender, we can arrange pick-ups in Red Deer or Calgary. Please contact the office to arrange this.
Sure! Go to MagicBus Rates for all the seasons rates. Prices are per person and in Canadian currency. Youth/ Junior/ Child overnight rates are only valid with a purchased Adult trip
Please refer to our Terms & Conditions page for the cancellation policy that aligns with the type of trip you are booked on.
Yes, MagicBus requires about 20 people booked on our motor coach to launch a trip. Any less than that is not economically feasible or environmentally responsible. You will be notified promptly if a tour you are booked on is cancelled with the option of a re-schedule or full refund.
There could be a chance that there was an error with inputting your e-mail address. If you have booked an overnight trip, it is likely the hotel has not yet confirmed the availability. Contact us at the office if you’re getting close to your departure day and we’ll gladly sort it out.
Your session has timed out and most likely the trip was not processed. Please contact the office during regular scheduled hours to double check.
You will be required to have a Waiver & Covid Declaration filled out prior to being able to board the bus. We recommend filling this out online prior to arriving for your tour. Anyone under 18 years old, must have the waiver filled out by a parent or guardian. You will be sent a link containing the waiver form along with your booking confirmation or you can view it here.
It depends on your needs! Group rates are typically based on 40 people and can be more or less based on your requirements. It also depends on the time of the season, how many days, which day of the week, where you want to go and so on. Visit our groups page to find out more.
Yes, they are called Boarding Passes or PromoCodes and can be purchased online or in person at our office Suite 902, 11834 Kingsway Ave 9th Floor, East Tower, Edmonton. We can also make custom gift certificates of any dollar value, just give us a call.